![]() In the pop-up window make sure ' Delete the driver software for this device' is checked.ĥ.4. Right-click on 'Intel HD Graphics' or similar, and select 'Uninstall Device'ĥ.2. At this point, we can remove Legacy drivers from Device Manager:ĥ.1. ![]() If the adapter continues to be listed as ‘Intel HD Graphics’ or similar, and no other Intel Graphics driver is listed under ' Programs and Features ' for removal, then it means Windows has switched to a previously installed Legacy driver. Go to the Device Manager > Video Adapters and check if the controller is listed as ' Microsoft Basic Display Adapter '.Uninstall the driver and the Intel Graphics Driver from Apps and Features.Disconnect from the Internet so no new drivers are automatically installed by Windows Update.Download the latest Graphics Driver from ASRock*, version: 26.20.100.6911.Since we cannot guarantee that the generic driver will work properly on all the systems, please try with the OEM driver and let us know the outcome: ![]() The best thing to do is to use the drivers provided by the system manufacturer or through Windows Update to eliminate the potential impact caused by loading non-custom drivers. The generic drivers are provided to all the manufacturers so they can customize the driver and make it work with their systems. There are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, that are customized to work with each specific system. I noticed that you are using a third-party system from ASRock*. Thank you for posting on the Intel* Community. ![]()
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